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Quality

Flow Polymers Cleveland is certified to ISO 9000-2000 Quality Standard.

Quality Policy

Flow Polymers will strive for continuous improvement through ACES-QC.

A- Accuracy

Focus on the “bulls eye” not the target. Exceed customers’ expectations by being more accurate than the specifications. Reduce variability by being more accurate in your daily tasks.

C- Cleanliness

Dirt and clutter lead to filthy product and a confusing workplace. Find ways to reduce clutter in processes, paperwork and actions.

E- Efficiency

Find better ways to do your job. Stop “moving the sand pile”. Efficiency is not just making people work harder; it comes from evaluating a process and reducing the unproductive work.

S- Safety

Always work safely and follow all safety rules.

Leads to:

 

Q- Quality

As we become more accurate, clean, efficient and safe, we will improve the quality of our products and exceed the expectations of our customers.

And:

 

C- Customer Satisfaction

The can do approach, the customer is always right. A happy customer makes your job easier. This not only applies to the external customers but the internal ones as well.

For more information on our Quality Policy, Contact Us.


































 





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